Using lectures, interactive role-play, workshops and case studies, you will gain a thorough understanding of the ISO 9001 standard and the setting of objectives and targets. Group work allow interaction and feedback from other course participants. Reference information is available to keep.
Personnel responsible for or wishing to learn about the requirements and implications of implementing and auditing a Quality Management System.
The knowledge to allow you to undertake a self-assessment and then start the implementation process within your own organisation. Develop the ability to identify value added activities to produce a cost effective quality system.
No pre-course work is required.
All delegates who successfully complete this course will receive an electronic certificate of attendance.